Privacy policy

Privacy Policy

Last updated: October 18, 2026

Moroccan Artisan Made respects your privacy. This Privacy Policy explains how personal information is collected, used, stored, and shared when you visit our website, contact us, or place an order.

1. Information We Collect

Depending on your interaction with our store, we may collect:

  • Name and contact information.
  • Billing and shipping address.
  • Order and transaction information.
  • Payment-related information processed through authorized payment providers.
  • Customer support communications.
  • Device, browsing, and website usage information.
  • Cookie preferences and marketing choices.

2. How We Use Information

We use personal information as appropriate to:

  • Process and fulfill orders.
  • Arrange shipping and delivery.
  • Provide customer support.
  • Process returns, exchanges, and refunds.
  • Prevent fraud and protect transactions.
  • Comply with legal obligations.
  • Send marketing messages where permitted and in accordance with customer preferences.

3. Shopify and Service Providers

Our store is powered by Shopify. Information may be processed by Shopify and service providers involved in payments, shipping, hosting, analytics, security, and customer support.

These providers process information according to their applicable privacy obligations and arrangements with us.

4. Cookies and Analytics

Our website may use essential cookies and, where configured and permitted, analytics or advertising technologies.

Available cookie controls and consent choices depend on the technologies operating on our store and applicable law.

5. Marketing Communications

Customers who receive promotional emails can unsubscribe using the link included in the message or contact customer support.

6. Sharing of Personal Information

We may share information with service providers where necessary to operate the store, fulfill orders, comply with legal obligations, or provide services requested by the customer.

Any advertising-related disclosures or sharing must reflect the actual advertising and tracking technologies in use.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, resolve disputes, maintain business records, and comply with legal requirements.

8. International Data Transfers

Information may be processed in countries other than the customer's country of residence. Where legally required, appropriate transfer safeguards will be used.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, or portability of certain personal information, or to object to certain processing activities.

Some US state laws may provide additional privacy rights, including choices relating to targeted advertising or certain types of personal data sharing.

10. Security

We use reasonable organizational and technical measures to protect personal information, although no online system can guarantee absolute security.

11. Children's Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

12. Changes to This Policy

We may update this Privacy Policy when business practices, technologies, or legal requirements change. The revised version will be published on this website.

13. Contact

Moroccan Artisan Made
10 Avenue de la Providence
92160 Antony, France
Email: contact@moroccanartisanmade.com